BioMatrix has established personalized, targeted support for the primary therapeutic categories we service.

Please utilize the contact information below for assistance specific to your needs.

Bleeding Disorders

3300 Corporate Ave, Suite 104
Weston, FL  33331

Toll-Free: 877-337-3002
Fax: 954-385-7324


210 Rock Road
Glen Rock, NJ 07452

Toll Free: 866-888-3200
Fax: 201-444-5792

Neurology, Immunology, + Transplant

40-D Commerce Way
Totowa, NJ  07512

Toll-Free: 877-567-8087
Fax: 877-567-8089

Specialty Therapies

3070 McCann Farm Drive, Suite 101
Garnet Valley, PA  19060

Toll Free: 855-359-9679
Fax: 610-545-6030

(Gastroenterology, Hepatitis, Oncology, Rheumatoid Arthritis, et al.)

BioMatrix Specialty Pharmacy
of Maryland

7172 Columbia Gateway Drive
Columbia, MD 21046-2973 

Toll Free: 888-662-6779
Fax: 877-800-4790


Corporate Headquarters

3300 Corporate Ave., Suite 104
Weston, Florida 33331

Toll Free: 877-337-3002
Fax: 954-385-7324

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Contacting the Privacy Officer: You may contact the BioMatrix Privacy Officer at 3300 Corporate Avenue, Suite 104, Weston, FL 33331. You may call the Privacy Officer at (844) 599-8791.

You may also e-mail the Privacy Officer at All requests relating to protected health information must include the patient’s full name, date of birth, and address.

Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services.

To file a complaint with BioMatrix, please contact our Privacy Officer at (844) 599-8791 or by email at Complaints to the Secretary of the Department of Health and Human Services must be filed in writing. Please visit the HHS Complaint information page to complete the necessary forms or email

If your complaint is not resolved to your satisfaction within 5 working days, you may initiate a formal grievance in writing and forward it to the Compliance Officer or President. You can expect a written response within 14 working days of receipt. (Mailing Address: 3300 Corporate Avenue, Suite 104, Weston, FL 33331)

You may also make inquiries or complaints about this company by calling Medicare at 1-800-MEDICARE, the Accreditation Commission for Health Care (ACHC) at (919) 785-1214, URAC, and/or by contacting your State Board of Pharmacy (BABP State Directory).

The BioMatrix Family of Companies