BioMatrix has established personalized, targeted support for the primary therapeutic categories we service.

Please utilize the contact information below for assistance specific to your needs.

Corporate Headquarters

Address:
855 SW 78th Ave., #C200
Plantation, FL 33324

Toll Free: 877-337-3002
Fax: 954-385-7324

Bleeding Disorders

Address:
855 SW 78th Ave., #C200
Plantation, FL 33324

Toll Free: 877-337-3002
Fax: 954-385-7324

NPI: 1396837902

Neurology, Immunology, + Transplant

Address:
40-D Commerce Way
Totowa, NJ  07512

Toll-Free: 877-567-8087
Fax: 877-567-8089

NPI: 1245503648


Send us a message:

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Contacting the Privacy Officer: You may contact the BioMatrix Privacy Officer at 855 SW 78th Ave., #C200, Plantation, FL 33324. You may call the Privacy Officer at (844) 599-8791.

You may also e-mail the Privacy Officer at privacy@biomatrixsprx.com. All requests relating to protected health information must include the patient’s full name, date of birth, and address.

Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services.

To file a complaint with BioMatrix, please contact our Privacy Officer at (844) 599-8791 or by email at privacy@biomatrixsprx.com. Complaints to the Secretary of the Department of Health and Human Services must be filed in writing. Please visit the HHS Complaint information page to complete the necessary forms or email OCRMail@hhs.gov.

If your complaint is not resolved to your satisfaction within 5 working days, you may initiate a formal grievance in writing and forward it to the Compliance Officer or President. You can expect a written response within 14 working days of receipt. (Mailing Address: 855 SW 78th Ave., #C200, Plantation, FL 33324)

You may also make inquiries or complaints about this company by calling Medicare at 1-800-MEDICARE, the Accreditation Commission for Health Care (ACHC) at (919) 785-1214, URAC, and/or by contacting your State Board of Pharmacy (BABP State Directory).