Our unmatched responsiveness is key to our personalized approach to care.
From prescription intake through insurance authorization, medication delivery, and in-home nursing services, we work with you and your team to support your patients’ success.
Individualized care plans are carefully monitored for efficacy and patient adherence.
Our extensive expertise in specialty infusion allows us to quickly obtain insurance authorization and provide personalized patient-level support. We also offer medication administration training and patient education while facilitating access to financial assistance and community outreach programs.
What can your patients expect when choosing BioMatrix as their specialty infusion pharmacy?
Here we lay out what a treatment journey with us will look like.
1. Benefits Investigation
Prescription Received at BioMatrix
2. Initial Patient Outreach
Within 1 Business Day of Prescription Arrival at BioMatrix
3. Timely Prescription Coordination
Prior Authorization
Nursing Coordination
Clinical Assessment
4. Medication Shipment
Delivery Prior to Start of Care
5. Patient Follow Up
Ensure Tolerance to Therapy and Provide Support
6. Follow Up Assessment & Refill
7 Days Prior to Refill
Our Commitment to You
- Unmatched responsiveness: Prompt and thorough communication from a dedicated point-of-contact speeding access to prescribed therapies
- Improving health outcomes: Detailed clinical monitoring and tracking measuring adherence to prescribed therapies—our patients have an above average adherence rate
- Ongoing support reducing barriers to care: We provide comprehensive insurance benefits coordination and “white glove” referral support from receipt through fulfillment
- Convenient site-of-care coordination: In-home and in-office nursing support and a growing number of ambulatory infusion centers to meet individual patient needs
- 24/7/365 patient support: Our attentive, caring pharmacy and nursing professionals are available day or night
