BioMatrix Specialty Pharmacy Recognized by the National Association for Business Resources with a 2023 Best and Brightest Company to Work For Award


BioMatrix Specialty Pharmacy Recognized by the National Association for Business Resources with a 2023 Best and Brightest Company to Work For Award

Distinction Marks Fifth Consecutive Best and Brightest Award for BioMatrix

Media Contact: Tara Marchese
Corporate Director of Marketing
Tel: 954-908-7636
Email: tara.marchese@biomatrixsprx.com

September 21, 2023 – Plantation, FL - - BioMatrix Specialty Pharmacy announced today the organization has been recognized with a fifth consecutive “Best and Brightest Companies to Work For in the Nation” award. The National Association for Business Resources (NABR) first awarded BioMatrix with the national distinction in 2019, then again in 2020, 2021, 2022, and 2023. The BioMatrix corporate headquarters in South Florida has also been selected four times over as a top-performing employer for the Miami area, receiving recognition every year since the NABR instituted regional distinctions beginning in 2020.  

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BioMatrix competed against 2,700 companies for the “Best and Brightest” distinction. Out of thousands of applicants, only 385 companies were selected to receive honors. Best and Brightest companies are assessed by an independent research firm on a number of key measures and industry benchmarks. BioMatrix scored strongly across categories including compensation, benefits, and employee solutions; employee enrichment, engagement, and retention; employee education and development; recruitment, selection, and orientation; employee achievement and recognition; communication and shared vision; diversity and inclusion; work-life balance; community initiatives; and strategic company performance.

“We are so honored to receive our fifth consecutive Best and Brightest award,” said Diane Schumacher, VP Human Resources. “Our organizational culture is focused on making a positive difference for the patient communities we serve while providing employees with an engaging, more meaningful work experience. Receiving this recognition validates our efforts and demonstrates our commitment to maintaining a positive work environment.”

BioMatrix is a nationwide, independently owned infusion pharmacy serving patients with rare, chronic, and difficult to treat health conditions. The company has been recognized on the INC 5000 list of fastest growing companies in America and carries several industry leading healthcare accreditations. To view current BioMatrix career opportunities visit: https://bit.ly/3JMpAU6


About BioMatrix Specialty Pharmacy
BioMatrix Specialty Pharmacy offers comprehensive, nationwide specialty pharmacy services and digital health technology solutions for patients with chronic, difficult to treat conditions. Our commitment to every patient is to provide individualized pharmacy services, timely access to care, and focused education and support. We offer a tailored approach for a wide range of therapeutic categories, improving health and empowering patients to experience a higher quality of life.


About the Best and Brightest Programs
The Best and Brightest Companies to Work For® competition identifies and honors organizations that display a commitment to excellence in operations and employee enrichment that lead to increased productivity and financial performance. This competition scores potential winners based on regional data of company performance and a set standard across the nation. This national program celebrates those companies that are making better business, creating richer lives and building a stronger community as a whole. There are numerous regional celebrations throughout the country, such as Atlanta, Boston, Chicago, Dallas, Detroit, Grand Rapids, Houston, Milwaukee, San Diego, San Francisco, Miami, New York, Charlotte, Denver, Seattle, Nashville, and Portland. Nominations are now being accepted for all programs. Visit thebestandbrightest.com to nominate your organization.

Idiopathic Thrombocytopenic Purpura (ITP): Signs, Symptoms, and Treatment Options


With fewer than 200,000 cases in the U.S. per year1, idiopathic thrombocytopenic purpura (ITP) is a rare, autoimmune disorder in which the body's immune system attacks its platelets—i.e. the cells that help blood clot. ITP is known for purple bruises and/or tiny red and purple dots that appear on the skin that look like a rash.

ITP is more common among young women, people over 60, and in those who have other autoimmune conditions such as rheumatoid arthritis or lupus. Those with an infection like HIV or hepatitis can also be more susceptible to ITP. Children can also have ITP, though it usually occurs directly following a virus such as the mumps or the flu. Children most often have the acute version of ITP (<12 months) while adults tend to have chronic ITP. There is evidence to suggest that ITP could also be a factor for the development of some other diseases.2


Signs and Symptoms

Though ITP may not have any symptoms at all, these symptoms may occur:3

  • Easy bruising

  • Petechiae—bleeding into the skin that looks like a rash made of tiny reddish-purple spots, mostly on the lower legs

  • Purpura—bleeding into the skin that's larger than petechiae 

  • Nosebleeds or bleeding in the gums

  • Blood in urine or stools

  • Abnormally heavy menstrual flow


It’s important to note that bleeding that doesn’t stop is a medical emergency. Also, those with ITP shouldn’t take drugs like aspirin or ibuprofen as these can increase bleeding.


Treatment Options

Whether it be a mild case or more severe, those with ITP need regular platelet checks. Though children with acute ITP typically improve without treatment, most adults will eventually need treatment. First lines of treatment can include steroids as well as an infusion of immune globulin (IG). IG can treat serious bleeding by increasing blood count quickly. Drugs may also be prescribed that increase platelets as well as surgery to remove the spleen.


Helpful Resources

The Platelet Disorder Support Association provides support, education, and assistance programs for patients and their families and/or caretakers. Some of these resources include: 


How BioMatrix Can Help

If you or a loved one has been diagnosed with ITP, it’s important to know that you are not alone. Organizations like the Platelet Disorder Support Association mentioned above can provide a wealth of information and support as well as connect you to others in the community who have experienced the same diagnosis. In addition, your specialty pharmacy can offer individualized support to help manage treatment.

BioMatrix Specialty Pharmacy helps manage the individual needs of patients requiring IG therapy. Knowledgeable pharmacists and care coordination staff guide each patient through the potential medication side effects and, working with the prescribing physician, help manage treatment to reduce the prevalence and severity of symptoms.

The BioMatrix clinical team includes compassionate nurses who have extensive training and experience with rare diseases, infusion therapies, and complex medical conditions. Our nurses work together with patients, caregivers, pharmacists, and prescribers to coordinate the optimal site of care, conduct nursing interventions, and provide patient education.


Learn more about our individualized specialty pharmacy services for patients with ITP and other rare, and ultra-rare diseases.


Insurance Appeal Letter Sample & Template

Have you been denied insurance coverage for much needed treatment? Use this appeal letter template as a guide to help you or a loved one appeal insurance claim denials.


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


References

  1. Michel M. Immune thrombocytopenic purpura: epidemiology and implications for patients. Eur J Haematol Suppl. 2009;82(s71):3-7. doi:10.1111/j.1600-0609.2008.01206.x

  2. Aboud N, Depré F, Salama A. Is Autoimmune Thrombocytopenia Itself the Primary Disease in the Presence of Second Diseases Data from a Long-Term Observation. Transfus Med Hemother. 2017;44(1):23-28. doi:10.1159/000449038

  3. Mayo Clinic. Immune thrombocytopenia (ITP). https://www.mayoclinic.org/diseases-conditions/idiopathic-thrombocytopenic-purpura/symptoms-causes/syc-20352325


Health Insurance Basics


HMOs, PMOs, step therapy, co-pay accumulator adjustors, pharmacy benefit managers, insurance drug formulary—what do all these terms mean? Even for those with chronic conditions who are no strangers to understanding their health insurance policies, keeping up with the latest terminology can be challenging. Here we’ll examine some terms to be aware of when selecting and using your health insurance plan.


Let’s begin with the basics…

Premium: Fixed amount the patient pays for insurance

Deductible: Fixed amount patient pays before the insurer pays

Copay: Fixed amount the patient pays for certain healthcare services, typically after deductible is met

Coinsurance: Fixed amount, usually a percentage, the patient pays for healthcare services, typically after the deductible is met

Out-of-Pocket Maximum / Limit: The most a patient pays for covered services in a plan year; does not include premiums 

Pharmacy Benefit Manager (PBM): The company that manages prescription drug benefits on behalf of health insurers. 

Prior Authorizations (PA): A cost-control process that requires advance approval for certain health care needs, especially specialty medications. All health plans have different PA rules. With different payer/provider contract negotiations, the rules are also complex and constantly changing.

Insurance Drug Formulary: List of generic and brand-name drugs covered and/or excluded by your health insurance plan.​

Specialty Tiers: Cost-sharing strategy by insurers placing drugs into “tiers”. The tiers are organized by patient payment and drug coverage—tier 1 being the lowest co-payment on the most generic drug and tier 4 being the highest co-payment on the most unique, high-cost drug.

Step Therapy: Also known as a “fail-first” policy, step therapy requires patients to try one ​or more preferred medications ​to treat a condition​. A patient must “fail” medication ​before “stepping up” to another drug​.

Specialty Pharmacy Mandates: Many insurance plans mandate the specialty pharmacy that patients can use.​ Insurers will move injectable and infusion drugs from medical to pharmacy benefit, requiring the drug to be delivered via the plan’s preferred specialty pharmacy. ​If patients experience a service issue with a plan-mandated specialty pharmacy, an appeal can be filed to use the pharmacy of your choice.

Copay Accumulator Adjusters: Insurance-designed policies meant to control a patient’s cost-sharing agreement with the insurer. An insurer will accept the drug manufacturer copay cards towards prescribed drugs but will not apply that amount toward a patient’s out-of-pocket costs. Once the drug copay card’s balance is $0, the out-of-pocket costs will be the patient’s responsibility.

ACA Healthcare Marketplace: Established by the Affordable Care Act (ACA) by the federal government, the ACA Healthcare Marketplace is a platform that offers insurance plans to individuals, families, and small businesses. Its purpose is to extend health insurance coverage to those who would otherwise be uninsured.


The following terms often get confused with one another. Here we examine the definitions of these terms as well as points of clarification.


HMO’s vs PPO’s

An HMO—short for a Health Maintenance Organization—is  a network of doctors, hospitals, and other healthcare providers who agree to provide care and services at a lower rate. Because of this network, patients have fewer choices when it comes to their healthcare providers. Patients may also be required to select a primary care physician who will need to first refer them to a specialist vs choosing to see a specialist without a referral. Benefits of HMOs include:

  • Typically lower premiums

  • Lower out-of-pocket costs

  • Average 2021 out-of-pocket costs were $427/mo and $5124/yr

PPOs on the other hand—short for Preferred Provider Organization—while still providing maximum benefits for using an in-network provider, still provides some coverage for out-of-network providers. PPO’s allow specialist visits without a referral from a primary care physician and typically do not require a primary care physician for the patient at all. The downsides of PPO’s are:

  • Typically higher premiums

  • Higher out-of-pocket costs

  • Average 2021 out-of-pocket costs were $517/mo and $5628/yr


Medicare vs Medicaid

Medicare is a federal program that provides insurance if you are over 65 or under 65 and have a disability or have end-stage renal disease, no matter your income. Medicare does require a person to have worked (usually ten years) and paid into the program.

Medicaid is not an insurance-specific program but is a state and federal public assistance program that provides financial support and health insurance for persons with low incomes, regardless of their age.

You can be dual eligible for Medicaid and Medicare.

When and where can I sign up for Medicare?

Most people sign up for Part A and B at age 65. You may begin the enrollment process 3 months before your 65th birthday. If you are starting your Social Security benefits and are approved, Part A coverage will be granted automatically, but you will have to enroll in Part B by filling out Form CMS-40B.

You can enroll in Medicare by visiting Social Security and signing up online at www.ssa.gov/benefits/medicare/. You can also enroll by calling Social Security at 1-800-772-1213. 

For persons under 65, everyone eligible for Social Security Disability Insurance (SSDI) is also eligible for Medicare 24 months after being awarded disability benefit entitlement. 

Thereafter, the general enrollment period and when changes may be made to plans is Jan. 1 – March 31 every year. 

Medicare is a complicated program with many rules and sub-rules. If you have more specific questions, please reach out to BioMatrix. Here are some additional articles on Medicare eligibility, coverage, coverage gaps, and resources:

Understanding Medicare Eligibility

Understanding Medicare Coverage

Understanding Medicare Coverage Gaps

Medicare Coverage Resources

To investigate Medicaid eligibility this government resource may be helpful: https://www.medicaid.gov/medicaid/eligibility/index.html

Here is a list of and contact info for all state Medicaid plans:
https://www.medicaidplanningassistance.org/state-medicaid-resources/


Medical vs. Pharmacy Benefits

Plans divide claim payments into either Medical or Pharmacy Benefits. Pharmacy contains most drug benefits. Medical contains the rest, which includes labs, tests, procedures, physician visits, and other non-prescription drug costs. Medical benefits, however, often contain injectables, which in some plans includes infusion products for IVIG and medication used to treat bleeding disorders. 

Medical Benefits:

  • Handles about 50% of specialty drugs, esp. injectables requiring healthcare professional​

  • Has no PBM​

  • Copayment can change with different vial sizes

Pharmacy Benefits:

  • Handles 50% of specialty drugs, especially drugs that can be self-administered​

  • Has a PBM​

  • Copayment can change with changes in number of vials or units on some meds​

  • Cost-sharing is typically higher than medical benefit


Private Employer vs. Individual Health Plans

Per the Affordable Care Act (ACA), employees have the right to choose between insurance offered from a private employer or an individual health plan. 

Private Employer Advantages:

  • Employer researches and purchases plan​

  • Employer shares cost of premiums with you​

  • Premium contributions are not subject to federal taxes and your contributions can be made pre-tax, lowering your taxable income

Individual Advantages:

  • You choose plan and provider networks​

  • Your plan is not tied to your job, so you can change jobs without losing coverage​

  • You may be eligible for a subsidy to help pay for insurance, if you enroll in a plan offered through the ACA/marketplace


HSA vs HRA

An HSA (Health Savings Account) is an individually-funded health savings account used in conjunction with high-deductible plans that allows individuals to save money tax-free against medical expenses. With an HSA:

  • Money comes directly from your paycheck before taxes and is owned by individual​

  • Money may be withdrawn at any time to pay for medical expenses, including those of spouse and other family members. It is an actual account​.

  • Funds roll over year to year​

  • 2023 contribution limits are $3850/$7750. Over 55 can add $1000.​

  • Money cannot be used to pay for premiums​

  • HSA must be used with a high deductible health plan (HDHP​)

  • HSA is not the same as FSA (Flexible Spending Account)

An HRA (Health Reimbursement Arrangement) is an employer-funded account that helps employees pay for qualified medical expenses. With an HRA:

  • Money comes from employer and is owned by employer​

  • Expenses must be substantiated and are accessed with a payment card or online portal reimbursement request​

  • Funds are rolled over or forfeited based on employer rules​

  • HRA (limited purpose HRA) 2023 funding limits are $1950

  • QSEHRA (Qualified Self-Employer HRA) 2023 funding limits are $5850/$11,800 (small-employer). 

  • ICHRA (Individual Coverage HRA) does not have a cap limit.​

  • HRA can be used to pay for premiums​

  • There’s no plan restrictions—can be used with all plans


Claim Types and Appeals

No matter the reason for a denied claim, as the insured, you have the right to appeal. The following are the types of insurance claims that can be made along with how long the insurance company has to respond to an appeal made by the patient and/or provider to a claim denial.

Urgent: Type of pre-service claim that requires a quick decision because your health would be threatened if the plan took the normal time. The insurance company has to either approve or deny the claim within 72 hours and has to respond to a claim appeal also within 72 hours.

Pre-Service Claim: Requests for approval of whether a procedure or treatment is medically necessary. The insurance company has to either approve or deny the claim within 15 days and has to respond to a claim appeal within 30 days.

Post-Service Claim: These include all other claims, especially those after procedure or treatment has been provided. The insurance company has to either approve or deny the claim within 60 hours and has to respond to a claim appeal within 60 days.


Insurance Appeal Letter Sample & Template

Have you been denied insurance coverage for much needed treatment? Use this appeal letter template as a guide to help you or a loved one appeal insurance claim denials.


BioMatrix Specialty Pharmacy can also help break down barriers to care and cut red tape by:

  • Conducting a thorough benefits investigation on your behalf ​

  • Providing a detailed outline of coverage specific to your therapy, including whether it is covered under the medical or pharmacy benefit and if a prior authorization is required ​

  • Outlining financial responsibility for prescribed therapy and referring to appropriate financial assistance programs ​

  • Identifying specialty pharmacy service providers available under your plan ​

  • Providing support for timely prior-authorization and appeals 


Financial Resource Guide

Living with a chronic condition can create additional healthcare costs while also impeding one’s ability to work. Our financial resource guide can help. 


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.

Transitioning: The Independence of Self-Infusion


Transitioning from parent-assisted or clinical infusion to self-infusion can be a significant step toward independence for patients with a bleeding disorder. Self-infusing may help patients feel more in control of their bleeding disorder.


Some things to consider when transitioning are:

  • Age and maturity

  • Motor skills

  • Training 


Age and Maturity 

Some children begin to practice infusing (or assisting in the infusion process) as early as kindergarten. Most children can help with “pushing their factor” and can often tape the gauze on the infusion site by school age. Consider finding ways to have your child participate in the infusion process. As the child grows older, allow them to be more involved in the process and play a bigger role in the infusion. 

By the end of elementary school, it is ideal to have your child fully assisting in the process. Many children at this age can identify an appropriate vein for infusing and may also be ready to participate with the venipuncture. By middle school, it is beneficial for your child to be able to perform the self-infusion, whether under supervision or independently.


Motor Skills

Not all children develop equivalent fine motor skills at the same time. Your child’s ability to self-infuse very much depends on their fine motor skills. Typically by middle school, children can be trained to use a tourniquet, use an alcohol wipe to clean the infusion area, hold gauze, and apply tape or a bandage. Using a needle to infuse intravenously is a fine motor skill requiring training and practice. Encourage your child to practice under supervision. Treatment centers, bleeding disorder organizations, healthcare companies, and specialty pharmacies often hold self-infusion clinics or learning sessions. Encourage participation in such medically supervised events as it facilitates the self-infusion process under proper guidance.


Training

Whether for an adult or a child, self-infusion training should be conducted by a medical professional. There are many progressive ideas and helpful hints to help a person excel at infusing a loved one or self-infusion. As one becomes more adept at performing an infusion, preferences and techniques will develop. Be sure to practice safely, use caution, and follow your medical provider’s recommendations.


Home Infusion Steps and Helpful Tips

Even those very experienced in self-infusion sometimes miss a vein. For those living with a bleeding disorder on factor replacement therapy, this 3-page guide provides steps for successful home infusion. The guide also provides helpful tips for infusing a child.


Patient Navigation Program

Securing access to prescribed therapy, resolving insurance issues, and dealing with medically-related financial burdens represent some of the health system challenges faced by members of the bleeding disorders community. Our Patient Navigation Program is here to help!


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


Transitioning to the Care of Another: A Guide to Help Transition Your Child to the Care of Another


Parents of children with a bleeding disorder may feel tethered to their child. It can be exhausting trying to explain all the details needed to care for them to another person. Because of this, some parents feel they can never leave their child’s side or that no one else can provide proper care for him or her. Lack of trust in others and feelings of being trapped can often take a toll, creating a significant amount of tension for families.

Transitioning the care of your child to another person (family member, babysitter, daycare, etc.) may cause stress if you’re not fully prepared. However, if you plan ahead and set an action plan in motion, a smooth and safe transition can take place, which may result in reduced stress!


Based on experiences from members of the bleeding disorders community, using these steps as a resource may help reduce stress during transition.

Steps for Transition

  1. Assess needs

  2. Review treatment plans and medical scenarios—train your caregiver

  3. Understand when hovering is too much


Assess needs

If your child is recently diagnosed with a bleeding disorder, review with your HTC or clinician his or her potential needs. Some items to consider:

  • Does your child wear a helmet or other protective gear?

  • Is your child limited in his/her physical ability?

  • Are you able to treat your child before leaving him/her in the care of another or will the caregiver need to administer medication?

  • Are there restrictions to what your child can or cannot do while in care of another?

A family offers this example: “My daughter uses factor weekly, and I administer it prior to her being in the care of another. Although she doesn’t have physical limitations, when leaving her in the care of another, I do not want her wrestling, playing contact sports, etc. I still leave my caregiver with a treatment plan scenario just in case!”


Review Treatment Plans

Depending on your child’s severity, your treatment plan scenario may be adjusted. 

Examples of what to include:

  • What to do in the case of a bloody nose

  • What to do if the child falls

  • What to do if the child hits their head

With each of these potential events, have a scenario planned, which almost always includes calling the parent and using RICE (Rest, Ice, Compress, and Elevate).

Parents of a more severely affected child may need to train their caregiver in the administration of factor if their dosing calls for more frequent treatment. In this case, ask a couple caregivers to consider going through the “self-infusion” protocol to learn how to administer your child’s medication.


Understand When Hovering Is Too Much

“What?! I’m a hemo-parent, there is no such thing as too much hovering!” some parents will say. While many parents may identify with this, there is such a thing as too much hovering. Over time, trust builds as you leave your child in the care of another. Though it may be tough at first, hopefully you will eventually feel you can release your anxieties and stop calling the sitter every half hour. After realizing your caregiver follows your instructions and protocols as well as checks-in with you regularly, your anxieties will likely lessen. When you’re able to control the hovering, your child may begin to understand his or her condition is manageable. Your child may also feel less stress and fear—what a wonderful thought that is!

A mom shares, “I’ll confess that my hovering is sporadic. I hover right after a major-medical incident, and I hover during transition (to elementary school, to self-infusion, to high school, and even to college).”

Though as concerned parents we may have an inclination to hover, it’s emotionally and mentally beneficial to parents and children to recognize the tendency and control the urge.


Home Infusion Steps and Helpful Tips

Even those very experienced in self-infusion sometimes miss a vein. For those living with a bleeding disorder on factor replacement therapy, this 3-page guide provides steps for successful home infusion. The guide also provides helpful tips for infusing a child.


Patient Navigation Program

Securing access to prescribed therapy, resolving insurance issues, and dealing with medically-related financial burdens represent some of the health system challenges faced by members of the bleeding disorders community. Our Patient Navigation Program is here to help!


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


Transitioning: The High School Know-How—A Guide to Help Your Child Transition to High School


The transition to high school is a nerve-wracking time for most teens. New school, new schedule, new teachers, and new friends may create anxiety and nervousness for both students and parents. When you add a bleeding disorder into the mix, it can be downright frightening—if you’re not prepared! This article will help ensure proper steps are being taken to help your child with a bleeding disorder transition to school with ease.


  1. Contact the School Counselor

  2. Continue or Establish a 504 Plan

  3. Contact the School Nurse

  4. Discussion or In-service with School Personnel

Whether you communicate with the various school personnel by phone, email, or face-to-face, be sure to document your discussions in writing. Keep a log of meetings with dates, times, subject matter, and results of meetings for future references.


1. Contact the School Counselor

Speak with the school counselor to discuss the potential impact your student’s medical condition and anticipated absences may have on their education. Discuss how past absences have affected your child and what can be done to minimize the effects. If your child has a 504 Plan, include modifications pertaining to multiple classes, and make sure all teachers are made aware.


2. Continue or Implement a 504 Plan

If a 504 Plan is not yet in place, establish a plan to address absences, makeup work, the inclusion of extra time to compensate for missed instruction related to illness, extra travel time between classes when needed, and any additional educational accommodations required. Your child’s doctor’s office should be able to fill out the medical paperwork needed to initiate the 504 Plan. It is important to consider implementing a 504 Plan regardless of whether your child ever actually needs the accommodations.


3. Contact the School Nurse

Contact the school nurse to discuss your child’s medical condition. Provide the school a letter (written on letterhead) from the child’s physician or medical team explaining the following:

  • Medical condition

  • Medication and ancillary storage needs

  • Instructions for care

  • Infusion protocol, if the child is to self-infuse
    at school

  • Emergency protocol, including whom to contact

If infusing at school, discuss with the nurse where your child can infuse and what assistance they may need.

Keep in mind not all nurses are familiar with infusion protocol, so it is important to review the steps with them in advance.


4. In-Person Discussion with School Personnel

Accommodations will vary from student to student and as each individual student Invite all school personnel who may interact with your child including teachers, counselor, nurse, administrators, etc. Discuss your desired plans for various scenarios, including bleed protocol. Inform those involved of what to do should a medical situation or medical emergency arise. Explain the need for your child to have freedom of action should he or she deem necessary.


Home Infusion Steps and Helpful Tips

Even those very experienced in self-infusion sometimes miss a vein. For those living with a bleeding disorder on factor replacement therapy, this 3-page guide provides steps for successful home infusion. The guide also provides helpful tips for infusing a child.


Patient Navigation Program

Securing access to prescribed therapy, resolving insurance issues, and dealing with medically-related financial burdens represent some of the health system challenges faced by members of the bleeding disorders community. Our Patient Navigation Program is here to help!


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


Educational Series: 504 Plans


Plain and simple… all children deserve, and in our country, are entitled to an education. As part of a child’s right to an education, public schools are required by law to meet the needs of every child, including children with special needs. A 504 Plan helps support a child’s educational needs.

The difficulties of living with a chronic, rare, life-threatening disease or disorder are troubling enough without having to worry about its influence on education. Having a plan in place ahead of time can reduce challenges that may negatively impact a child’s education. The purpose of this educational series is to provide an overview of the 504 Plan and share information on its importance, function, and implementation.


What is a 504 Plan?

A 504 Plan is in reference to section 504 of the federal Rehabilitation Act of 1973. It is a federal anti-discrimination civil rights statute specifically stating no person with a disability can be excluded from participating in federally funded programs or activities including elementary, secondary, or post-secondary education; specifically, “…any person who has a physical or mental impairment which substantially limits one or more major life activities, has a record of such an impairment, or is regarded as having such an impairment.” A 504 Plan details the modifications necessary for students to have the opportunity to perform at the same level as their non-affected peers. 

A 504 Plan may be useful for a child with a bleeding disorder as it can provide modifications for occupational therapy, physical education, and playground time, especially during bleeding episodes or other issues individual to each child. Typically, 504 Plans are used when a child does not have a learning impairment, i.e. autism, Asperger’s syndrome, dyslexia, attention deficit hyperactivity disorder, or other difficulty that impedes learning.


Implementing and Renewing a 504 Plan

A 504 Plan should be implemented before a child enters the public school system or within a few weeks, but can be initiated at any time. A full evaluation should take place a minimum of every 3 years or when a significant change has taken place (i.e. entering middle or high school). While nothing determines the termination date of a 504 Plan, it is very important to review it annually even if the child has not used the safeguard modifications included. Reviewing it annually with school personnel ensures accommodations will continue without having to begin the entire process again.

Even if a student has an accommodating teacher or attends a school a parent is sure will do “what is right” for the child, it is advised that a 504 Plan still be put into place as a safeguard. 

Often, public colleges and universities honor existing Section 504 Plan accommodations. The Disability Resource Center at institutions of higher learning will use these recommendations to help affected students set in place safeguards for their education, especially as it pertains to absences when taking “for credit” classes. 


504 Plan Qualifications

A qualifying student would be age 3 to 22, with an impairment, whether obvious or not, that may have been caused by illness, injury, communicable diseases, chronic or life-threatening illness, learning impairment, or disability who are entitled to educational support under the Individuals with Disabilities Education Act (IDEA) of 1973 (modified into ADA). Qualifying diseases are not listed—only that a physical and/or mental disability limiting one or more of life’s major activities may qualify a child. 

School personnel will review a variety of sources to make a determination, which may include teacher reports, school administered tests, past grades, attendance records, medical reports, observation, and information from parents. 504 Plans are enforceable only at public education institutes, but other institutes may choose to abide by the guidelines and accommodations as well. 


Accommodations 

Accommodations will vary from student to student and as each individual student progresses through the grades. As much as possible, the child will be kept in regular classrooms rather than in a special class.

Common accommodations include: 

  • Extended time on tests, assignments, and post absence make-up work 

  • Class notes to be provided post-absence

  • Home services/supplements if the absences extend beyond 2 consecutive school days

  • Visual, verbal, or technology aids 

  • Extra travel time between classes

  • Extra set of text books for home use

  • Adjusted class schedule, grading, and homework requirements 

  • Preferential seating 

  • Adjustments to physical education class, elective school sports, and playground time 

  • Occupational or physical therapy


504 Plan Referral

A referral is all that is needed to establish a 504 Plan. In most states, a referral directly from a parent is acceptable; however, for a smoother process, obtain referral or recommendation notes from the child’s doctor, nurse, or clinician whenever possible. Typically, the referral is provided to the school counselor, but may also be submitted to the school nurse or child’s teacher. Medical documentation is not always needed, but prepare to share the following information:

  • Diagnosis

  • Schedule of doctor visits and any hospitalizations in the past year

  • School attendance records for the past year

  • A list of potential or foreseeable issues

  • A list of requested accommodations


Home Infusion Steps and Helpful Tips

Even those very experienced in self-infusion sometimes miss a vein. For those living with a bleeding disorder on factor replacement therapy, this 3-page guide provides steps for successful home infusion. The guide also provides helpful tips for infusing a child.


Patient Navigation Program

Securing access to prescribed therapy, resolving insurance issues, and dealing with medically-related financial burdens represent some of the health system challenges faced by members of the bleeding disorders community. Our Patient Navigation Program is here to help!


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


Asesoramiento del Paciente en el Área de Farmacia de Especialidades

By Shelby Smoak, Ph.D. & Justin Lindhorst, MBA


La comunidad de trastornos sanguíneos ha soportado durante mucho tiempo desafíos relacionados con el sistema de salud. Al asistir a la universidad a principio de la década de los 2000, obtuve mi primera póliza de seguro médico privada ofrecida a los estudiantes que asisten a la universidad. Después de intentar ordenar factor, me contactaron y me dijeron que mi póliza incluía exclusiones por condiciones preexistentes y que tendría que esperar un año antes de que el plan cubriera mi medicamento.

Después de un año agotador de pasar por muchos obstáculos para mantener el acceso a los medicamentos que me salvaron la vida, finalmente hice mi primer pedido de factor a través de mi compañía de seguros. Seis meses después de eso, llegué al "máximo de por vida" del plan y me vi obligado a buscar cobertura en otro lugar. Antes de la aprobación de la Ley del Cuidado de Salud a Bajo Precio, el máximo por vida y las exclusiones por condiciones preexistentes eran algunos de los principales obstáculos relacionados con el sistema de salud que experimentaban los miembros de la comunidad de trastornos sanguíneos. Hoy en día, la terapia escalonada, los acumuladores de copagos y los altos gastos por cuenta propia amenazan o retrasan nuestro acceso a las terapias prescritas. El hecho es que las personas con condiciones de salud crónicas, como la hemofilia y la VWD, enfrentan una variedad de desafíos al navegar por nuestro fragmentado sistema de atención médica. Los programas de asesoramiento del paciente pueden ayudar.


Patient navigation has been defined as, “Individualized assistance offered to patients, families, and caregivers to help overcome health care system barriers and facilitate timely access to quality health and psychosocial care.”1 Patient Navigators are peer, non-medical, and medical professionals who assist patients to coordinate support across the health system which can include education, removing financial and other barriers to care, assisting with insurance coverage, facilitating access to community resources, and providing emotional support.2 Research indicates patient navigation services using peer, medical, or non-medical staff are effective at resolving health-system barriers and result in improved outcomes and increased patient satisfaction.3

Within the last decades, our understanding around the positive impacts of patient navigation programs has grown. Witnessing the various forms it can take and the many different professionals who give patient navigation a voice, patient navigation continues to be a sound way to close the gaps in healthcare access and, as researchers in Cancer put it, “a strategy to improve outcomes.”4 The goal of patient navigation has remained steadfast: “to facilitate timely access for all [emphasis added] to quality standard care in a culturally sensitive manner.”5

The reality for patients is that accessing prescribed specialty therapy is challenging. Given that eighty-two percent of surveyed patients reported delays in accessing meds, a clear problem exists.6 Over half of pharmacists surveyed indicated spending 1-2 hours with patients, especially when it involves complex medications.7 An article in Journal of the National Medical Association calculated an even higher average of 2.5 hours per patient spent helping individuals reduce barriers to care.8 Today, chief among these delays are insurance issues and costs associated with medications. Pharmacies have observed these obstacles and witnessed the fragmentation of the healthcare system into compartments that do not always work well together. To reduce disruptions in treatment access, specialty pharmacies like BioMatrix are embracing patient navigation as the next evolution in high touch patient care.

Sometimes a little emotional support can go a long way. Emotional support provided by patient navigators can bolster patients as they overcome barriers. Relationship-building thus forms another root in the success of patient navigation programs. As one researcher notes, relationships between patient and navigator influenced the outcome, adding, “The process of [patient navigation] has at its core relationship-building and instrumental assistance.”9 The success of patient navigation is shown to also depend upon the people involved. A study which examined a broad mix of patient navigation programs concluded, “The type of navigator used was not found to affect patient outcomes.” The programs studied utilized lay persons, nurses, clinicians, and physicians and indicated that the ability at relationship-building was the key factor for a patient’s success. “A common theme in each of these studies,” the authors write, “was the need for emotional or social support from the navigator.10

Patient navigation programs have proven themselves as a gateway to improved outcomes. Patients are also being more proactive and seeking avenues to gain the access to care; ninety percent of those surveyed said exactly that.11 BioMatrix has assembled a team of caring experts with years of bleeding disorder specific experience in insurance processing, social work, and education to help patients successfully resolve health system, nonclinical barriers to care. These services are offered at no cost and are available to any member of the bleeding disorder community regardless of product, pharmacy affiliation, or insurance coverage. We welcome patients to contact us so we can work together to reduce and overcome barriers to care.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


References

  1. Blackley, K., Burriss, H., Cantril, C., Kline R., Pratt-Chapman M., Rocque G., Rohan, E., Shulman, L. (2019). Patient navigation in cancer: The business case to support clinical needs. Journal of Oncology Practice. 15,11 585-590. DOI: 10.1200/JOP.19.00230

  2. McBrien KA., Ivers N., Barnieh L., Bailey JJ., Lorenzetti DL., Nicholas D., Tonelli M., Hemmelgarn B., Lewanczuk R., Edwards A., Braun T., Manns B. (2018). Patient navigators for people with chronic disease: A systematic review. PLoS One. 2018 Feb 20;13(2):e0191980. DOI: 10.1371/journal.pone.0191980.

  3. Meade CD., Wells KJ., Arevalo M, Calcano ER., Rivera M, Sarmiento Y., Freeman HP., Roetzheim RG. Lay navigator model for impacting cancer health disparities. (2014). Journal of Cancer Education. 2014 Sep;29(3):449-57. doi: 10.1007/s13187-014-0640-z.

  4. Freedman, Harold M., and Rian L. Rodriguez. “History and Principles of Patient Navigation.” Cancer. 10 July 2011. https://acsjournals.onlinelibrary.wiley.com/doi/full/10.1002/cncr.26262

  5. Freeman, Harold M. “The Origin, Evolution, and Principles of Patient Navigation.” Cancer, Epidemiology, Biomarkers, and Prevention. 21.10 (2012). https://aacrjournals.org/cebp/article/21/10/1614/69026/The-Origin-Evolution-and-Principles-of-Patient

  6. Cover My Meds. “2022 Medication Access Guide.” PDF

  7. IBID.

  8. Lin, Chyongchiou J., et. al. “Factors Associated with Patient Navigators’ Time Spent on Reducing Barriers to Cancer Treatment.” Journal of the National Medical Association. 110.11 (2008). https://www.sciencedirect.com/science/article/abs/pii/S0027968415315078

  9. Jean-Pierre, Pascal., et al. “Understanding the Processes of Patient Navigation to Reduce Disparities in Cancer Care: Perspectives of Trained Patient Navigators From the Field.” Journal of Cancer Education. April 2010. https://link.springer.com/article/10.1007/s13187-010-0122-x

  10. McVay, Sheri., et. al. “The Effect of Different Types of Navigators on Patient Outcomes.” Journal of Oncology. April 2014. https://www.jons-online.com/jons-categories?view=article&artid=3665:the-effect-of-different-types-of-navigators-on-patient-outcomes&catid=18

  11. Cover My Meds. “2022 Medication Access Guide.” PDF

The College Send-Off: A Guide for a Smoother Transition


You have raised your child to adulthood, helped them through school, and now are preparing them for college. You helped with application and admissions, bought all the dorm room supplies, and set them up on a dining plan.

You feel confident you prepared them to manage their bleeding disorder. They’re ready for an independent life, but are they really ready? Do you both know where their medication will be shipped, or where to dispose of supplies post infusion? What happens if a medical incident prevents attendance in a credit-bearing class with a mandatory attendance rule? Does the school have parking options if the child has mobility issues? Even the most prepared parents might need an overview of some of the things to prepare for when sending your child with a bleeding disorder off to college.


1. Contact the Hemophilia Treatment Center, Hematologist or Physician

Ask the physician for a letter explaining your child’s medical condition and its potential impact on education. The note should also explain that due to the patient’s condition, medication must be kept readily on hand and in some cases, at a controlled temperature. The student may need use of a refrigerator in their dorm room for the sole purpose of storing medical products.


2. Contact Student Housing (On Campus Housing)

Contact the student housing manager to let them know that a student with a chronic medical condition is coming to live on campus. Ask what documentation needs to be presented to allow the student to keep medication and supplies on hand. Be certain you document (via email or fax) the housing manager with whom you spoke. Be sure to follow up 30 days prior to the start of school and within a day or two of the student moving into the dorms. 


3. Contact the Student Health Center

The providers at the Student Health Center will be the first line of defense in a medical situation. A basic bump, bruise, slip, or fall may not be a big deal to other students, but may present a bigger problem for a student with a bleeding disorder. By contacting the Student Health Center, you can provide an overview of bleeding disorders and protocols as it pertains to your student’s bleeding disorder.


4. Contact the Surrounding Medical Providers 

Locate healthcare providers near campus that may have some experience with bleeding disorders. Contact the identified providers ahead of time to make introductions and familiarize them with your student’s history and bleeding disorder needs.


5. Contact Shipping and Receiving 

Contact campus shipping and receiving for their policies and procedures for receiving packages on campus. Identify the process for your student’s campus, and request modifications for medication deliveries, if needed.


6. Work with the HTC or Hematologist and Partner with Industry for an In-Service

When a student goes to college, they are separated from their customary support system. They no longer have someone who has been trained to support, help find the vein, or assist in mixing their dose when needed. It’s important for the student to find a person they’re comfortable disclosing their medical condition with and to develop a new support system. Often, HTCs or homecare and specialty pharmacies can conduct a short in-service to teach bleeding disorder basics and the role of a patient’s support system. Once the student determines with whom they’re comfortable disclosing their condition, it might help to schedule a session.


7. Does Your Child Have Educational Accommodations (504 Plan)?

A 504 Plan for health impairment is enforceable in federally funded educational settings for students, ages 3-22. If your student had a 504 Plan for their bleeding disorder in high school, it can most likely be implemented in college, especially if they attend a state college or university. Don’t wait until absences have caused them to drop or fail a class. Schedule a meeting with the school’s Disability Resource Center (DRC) to discuss the student’s current 504 Plan.


Home Infusion Steps and Helpful Tips

Even those very experienced in self-infusion sometimes miss a vein. For those living with a bleeding disorder on factor replacement therapy, this 3-page guide provides steps for successful home infusion. The guide also provides helpful tips for infusing a child.


Patient Navigation Program

Securing access to prescribed therapy, resolving insurance issues, and dealing with medically-related financial burdens represent some of the health system challenges faced by members of the bleeding disorders community. Our Patient Navigation Program is here to help!


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


Transitioning: Heading to School—A Guide to Help Transition Your Child to School


The transition to school for any parent may be a stressful time. For a parent of a child with a bleeding disorder, the stress and challenges are multiplied. This guide was created to help families avoid potential obstacles and create a school environment where their child with a bleeding disorder can excel.


  1. Have a Medical Plan in Place

  2. Meet with the School Nurse

  3. Contact the School Counselor

  4. Implement a 504 Plan

  5. Meet with Educators and Administrators

  6. Advocate for Your Child


1. Have a Medical Plan in Place

Having a medical plan in place can help the school nurses and teachers care for your child and keep him or her safe. Nose bleeds, bruising, hard bumps and falls, and head injuries are a few of the issues that may need to be addressed throughout the school year. Your child’s medical plan should include details such as who to contact and procedures for each incident. For example, Johnny falls on the playground hitting his knee, resulting in bruising. Protocol may include sending the child to the school nurse for evaluation (accompanied by another student or adult), immediately implementing RICE (rest, ice, compression, and elevation of the impacted area), calling the parents, and potentially initiating an infusion (if the student can self-infuse). Medical plans and procedures should be reviewed in person with the school staff and modified as often as needed, both verbally and in writing.


2. Meet with the School Nurse

Prior to meeting with the school nurse, obtain an official letter from your child’s physician or treatment center. The document should be on official letterhead and signed by the physician or member of the child’s medical team. Contents should include treatment protocol, emergency contact phone numbers, specific instructions regarding the child’s care, storage instructions for an emergency dose of factor, all needed ancillaries, a list of additional medications, and storage requirements. Provide a treatment protocol including whether the child is to self-infuse.

Arrange to meet with the school nurse to review the physician’s treatment protocol. Provide a “kit” and package all needed items together. The kit can then be quickly accessed in the event of an emergency at school.


3. Contact the School Counselor

Arrange a meeting to discuss your child’s bleeding disorder relative to school performance and emotional well-being with the school counselor or psychologist. The discussion should include how to treat bleeding episodes, chronic or episodic pain, class tardiness, or how being absent may impact his or her education. Discuss initiating a 504 Plan for the student, if one is not already in place.


4. Implement a 504 Plan

“A 504 Plan is a plan developed to ensure a child who has a disability identified under the law and is attending an elementary or secondary educational institution receives accommodations that will ensure their academic success and access to the learning environment.”*

A 504 is available to students, ages 3-22, who attend a school that receives federal funding (i.e. public school, universities, and colleges) and who has one or more life activities impacted by a qualifying health impairment. Physicians and parents alike may refer their child for a 504 evaluation. The child’s physician or medical team is required to submit medical forms verifying the student’s condition is considered chronic, qualifying him or her for a 504. Include specifics in the 504 such as how excess absences will be handled, the inclusion of extra time allocated to compensate for missed instruction, missed class work and homework, copies of notes, extra textbooks, as well as additional educational accommodations needed. 

Do not hesitate to put a 504 in place for your child. The 504 protects the student’s educational integrity given their medical condition. This does not categorize your child as “special education student” rather it protects his or her educational interest under similar protections from the Office of Civil Rights and specifically the American’s with Disabilities Amendment Act. Even if your child NEVER uses the 504 accommodations, it is best to repeatedly renew annually to avoid any disruption in the documentation process should your child ever need the accommodations.


5. Meet with Educators and Administrators

Request a meeting with all persons who will interact with your child to discuss your desired plans for various scenarios. All steps and protocols should be discussed in a face-to-face meeting as well as documented in writing. Be sure to keep a log of meetings for reference.


6. Advocate for Your Child

Sending your child to school can be a nerve-wracking event. Being prepared can help alleviate the anxiety and stress of this step in your child’s life. Please use this document as guidance for preparedness. You are your child’s best advocate; however, if you find yourself in need of assistance or information, please feel free to reach out and ask questions! We are with you every step of
the way!


Home Infusion Steps and Helpful Tips

Even those very experienced in self-infusion sometimes miss a vein. For those living with a bleeding disorder on factor replacement therapy, this 3-page guide provides steps for successful home infusion. The guide also provides helpful tips for infusing a child.


Patient Navigation Program

Securing access to prescribed therapy, resolving insurance issues, and dealing with medically-related financial burdens represent some of the health system challenges faced by members of the bleeding disorders community. Our Patient Navigation Program is here to help!


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


*Source for 504 Plan can be found at: http://www.washington.edu/doit/what-difference-between-iep-and-504-plan.  Site accessed on 5/31/17.


Putting Your Mask on First


When on an airplane, the flight attendant procedurally says something like, “If oxygen masks release and you are traveling with a child, please secure your own mask first before assisting others.” Historically my thoughts were, “Wait, WHAT?!? You think I am going to selfishly put my mask on first when I could save my child? You’re crazy!” 


That was until I experienced my first signs of caregiver burnout. The frustration, anxiety, and difficulties with my own health became more prevalent, and I became, at times, unable to physically or emotionally care for my own child with a medical condition. It was at this point I learned the healthier I am, the better, more attentive, and more capable parent I can be.

 Why did it take so long to figure this out? The fear of being a “burnout” or something other than a superhero, was overwhelming. The fear someone else might not care for my child the way I would, or that I would miss something if I took a moment for myself was overwhelming. Any parent who has skipped taking a shower, slept on a child’s floor, or forgotten to eat because they were too busy taking care of their child, knows EXACTLY what I am talking about… these pointers are for you! 

Telltale signs and symptoms of caregiver stress that may lead to burnout include:

  • Feeling tired

  • Anxiety, depression, irritability

  • Trouble sleeping

  • Increased personal health problems

  • Difficulty concentrating

  • Feeling overwhelmed or without adequate support while caring for your loved one


Methods to Help Mitigate Burnout

Practice stress-reduction strategies, such as meditation or stretching

Get as much rest as possible… naps are acceptable!

Maintain a routine including nutritious meals, and assign yourself a regular bedtime

Exercise—even if that means parking a bit further from your destination, walking will get your blood flowing. Exercise can also combat depression. Try to exercise at least 10 minutes a day.

Schedule time off from care giving. Don’t be afraid to ask for help from a family member, friend, or neighbor. It’s healthy to take a break, if even for just a few moments.

Reach out for support to help you with your feelings. Talk to your medical provider, family member, trusted friend, or a counselor. Many communities have support groups for caregivers as well.

Remember, you must care for yourself in order to care for someone else. There is nothing selfish about caring for your own health.


BioMatrix Specialty Pharmacy offers exceptional service and support for patients requiring infused or injectable medications.

Our tailored approach for a broad range of therapeutic categories helps improve quality of life for patients while producing positive outcomes along the entire healthcare continuum.  

Through individualized specialty pharmacy services, timely access to care, and focused education and support, we are making a difference in the communities we serve, one patient at a time.


To learn more about the therapies we serve, click below:


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


Lambert-Eaton Myasthenic Syndrome (LEMS): Signs, Symptoms, and Treatment Options


With an estimated 400 known cases in the U.S.1, Lambert-Eaton Myasthenic Syndrome (LEMS) is a rare, autoimmune, neurological disorder in which the body's immune system attacks its own tissues. With LEMS, the body specifically attacks the neuromuscular junction—i.e. the connections between nerves and muscles. This causes weakness in the upper legs, hips, upper arms, and shoulders. Both walking and self-care can be difficult.

More than 50% of LEMS cases happen in middle aged or older people, with symptoms often occurring prior to the diagnosis of lung cancer.2 Because cancer cells share some of the same proteins as nerve endings, it’s thought that the body attacks nerve endings in an attempt to kill cancer cells. In the other half of LEMS cases, the cause is unknown and typically occurs around age 35.


Signs and Symptoms

LEMS is characterized by weakness starting in the legs and hips, progressing to the arms and shoulders. Onset of signs and symptoms is typically gradual. Additional signs and symptoms may include:

  • Muscle aches

  • Muscle weakness that gets worse with time

  • Fatigue

  • Difficulty walking and climbing stairs

  • Difficulty lifting objects and raising arms

  • Drooping eyelids

  • Dry eyes

  • Dry mouth

  • Blurred vision

  • Difficulty swallowing

  • Dizziness upon standing

  • Constipation

  • Erectile dysfunction

It’s important to note that because of similar symptoms of muscle weakness, LEMS is often misdiagnosed as Myasthenia gravis (MG). However key differences are in the severity and type of muscle weakness. For example, eye weakness tends to be milder in LEMS patients and unlike MG, is typically not the only symptom. Severe respiratory muscle weakness found in MG is also rare for people with LEMS.


Treatment Options

Although there is no cure for LEMS, treatment can help relieve and lessen symptoms. If LEMS is connected to a cancer diagnosis, treatment is first targeted at the cancer which may then greatly improve LEMS symptoms.

Medicines to help nerve signals reach the muscles as well as immunosuppressants (like steroids) can help relieve symptoms. If symptoms are advancing and other treatments have not helped, both plasmapheresis (plasma exchange) and intravenous immunoglobulin (IVIG) are used to treat LEMS. 

Plasmapheresis redirects blood through a machine which filters out the antibodies attacking the nerves. IVIG, which is immunoglobulin given intravenously or through a vein, suppresses the inflammatory response. Derived from thousands of healthy blood plasma donations, immunoglobulin therapy can help suppress an overactive immune system by preventing it from attacking healthy cells.


Helpful Resources

The Muscular Dystrophy Association provides support, education, care, and advocacy for patients with neuromuscular diseases, like LEMS, and their families and/or caretakers. Some of these resources include: 

Community resources like access to transportation, clinical trials finder tool, and equipment assistance


How BioMatrix Can Help

Though an LEMS diagnosis can feel overwhelming for you or a loved one, it’s important to know that you are not alone. Organizations like the Muscular Dystrophy Association mentioned above can provide a wealth of information and support as well as connect you to others in the community who have experienced the same diagnosis as well as others with neuromuscular conditions. In addition, your specialty pharmacy can offer individualized support to help manage treatment.

BioMatrix helps manage the individual needs of patients requiring IVIG therapy. Knowledgeable pharmacists and care coordination staff guide each patient through the potential medication side effects and, working with the prescribing physician, help manage treatment to reduce the prevalence and severity of symptoms.

The BioMatrix clinical team includes compassionate nurses who have extensive training and experience with rare diseases, infusion therapies, and complex medical conditions. Our nurses work together with patients, caregivers, pharmacists, and prescribers to coordinate the optimal site of care, conduct nursing interventions, and provide patient education.


Learn more about how our individualized specialty pharmacy services for patients with LEMS and other neurological and neuromuscular conditions.


DISCLAIMER: THIS IS NOT MEDICAL ADVICE. All information, content, and material is for informational purposes only and is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns and never disregard professional medical advice or delay in seeking it because of something you have read here or on our website.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


References

  1. (2019). Lambert-Eaton Myasthenic Syndrome. National Organization for Rare Disorders (NORD). https://rarediseases.org/rare-diseases/lambert-eaton-myasthenic-syndrome/

  2. (2023). Jayarangaiah A, Theetha Kariyanna P. Lambert-Eaton Myasthenic Syndrome. National Library of Medicine (NIH). https://www.ncbi.nlm.nih.gov/books/NBK507891/


The Coalition for Hemophilia B 17th Annual Symposium

By Michelle Stielper and Tina McMullen


It really is SO fantastic to “B” together as no event encapsulates this feeling more every year than The Coalition for Hemophilia B Symposium. The 17th Annual Symposium took place March 16th–19th at the Renaissance Orlando at SeaWorld. The Coalition team pulls out all the stops when it comes to making an event feel like a family reunion. New families are embraced from the start and quickly find a home among their fellow hemophilia B community members.


Programming offered something for everyone from the young to the young at heart; Tai Chi classes, massages, medical talks, programming discussing emerging therapies, and men’s and women’s breakout sessions all brought the B community together while programming for the youngsters and teens was pure magic. New friends were made, and existing friendships were nourished and flourished as the kids got crafty, had their face painted, made origami, hung out in the teen lounge, or went offsite for an airboat ride at Wild Florida Airboats, Gator and Safari Park.

BioMatrix Regional Care Coordinator, Shelia Biljes, led two sewing sessions co-sponsored by Medexus Pharma. Participants - pure beginners and master sewers alike - were welcome to share their personal journeys as they quilted beautiful tote bags as a keepsake of their special time together. Christian Harris, our B community fashion designer extraordinaire and Medexus speaker, discussed his path through the fashion industry, and how he created a line of clothing inspired by his personal journey with a bleeding disorder. The finished B bags Shelia helped participants make were marvelous, and everyone did a sensational job!

The entire event was energy-filled and buzzing with activity, and the BioMatrix booth was a busy beehive. BioMatrix Director of Advocacy and Education, Terry Rice, emceed rousing rounds of Jeopardy in a battle of points between the guys and the gals. The gals won last year; the guys won this year. Prepare for a 2024 tie breaker!

At the booth we had information about our newly launched Patient Navigation Program, which can provide valuable assistance for families facing insurance obstacles and financial challenges to care. In addition to offering different promo items each day, we held raffles at the booth for a treasure chest gift basket and a beautiful, quilted table runner (thank you, Shelia!) to complement the bee-themed tote bag. Congratulations to our raffle winners!

We cannot forget to tell everyone about the final night party – a fabulous time spent making wonderful memories! The Bleeders band, featuring BioMatrix’s very own “Doc of Rock” Shelby Smoak, played great tunes and brought the house down during dinner. Dancing and singing ringing throughout the evening in the atrium of the Renaissance. Everyone had a blast spending one last night together before heading home. It’s always hard to say goodbye to our dear B’s, but here’s to another year! Before we know it, we will B together again!


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NHF Washington Days Advocating on the Hill


Advocates in the bleeding disorders community descended upon our nation’s capital March 8–10 to create awareness and press for better legislation against copay accumulator adjustors. This was part of the National Hemophilia Foundation’s Washington Days, an event which had stalled during COVID and was virtual in 2022. This was the first full return of face-to-face advocacy with Congress in several years.


A top advocacy issue this year involved asking House Members to cosponsor H.R. 830, the HELP Copays Act. This act would require all copays (regardless of who contributes) to count towards a person’s out-of-pocket maximum. Sixteen states and Puerto Rico currently have laws restricting an insurer’s use of a copay accumulator adjustor, a policy where dollars provided by a third-party source (such as a manufacturer drug copay card) do not apply toward a patient’s out-of-pocket amount. However, those laws only protect patients on those state’s plans. The legislation would offer protection for people on employer–sponsored retirement and health plans, also known as ERISA plans, or large group plans.

Another advocacy issue included asking for continued funding of programs supported through NIH, CDC, and HRSA. NIH (The National Institutes of Health) is currently investigating the rise of inhibitors within the bleeding disorders community; the CDC (Centers for Disease Control and Prevention) provides funding to HTCs (Hemophilia Treatment Centers) for outreach and education; and HRSA (Health Resources and Services Administration) supports ancillary services within the HTC setting like physical therapy and social work. A reduction of these funds would negatively impact the current level of care persons with a bleeding disorder receive and would have consequences in the future as inhibitors and other issues become understudied.

After NHF training and a role-playing exercise to demonstrate the “Do’s and Don’ts” of meeting with elected officials, the advocates felt prepared. The Advocacy Day began with a speech from Representative Earl “Buddy” Carter (R-GA-01) who is sponsoring H.R. 830, the bill the group was there to support. With his words of encouragement, the advocates headed out to descend upon the Capitol and meet with elected officials. Several BioMatrix members were there to support the advocacy efforts.

Richard Vogel with Team New Jersey was busy with five Congressional meetings. Starting with a visit to the office of Senator Robert Menendez (D-NJ), advocates seamlessly interwove their stories into a cohesive narrative which started with the younger generation, moved on to women with bleeding disorders, and then concluded with those who have reached retirement age. New Jersey was fortunate to have with them for their advocacy Stephanie Lapidow, Executive Director and Amy LaPorta, Office Manager of Hemophilia Association of New Jersey.

Senator Menendez has been very supportive of bleeding disorder issues in the past; he sponsored the Hemophilia Skilled Nursing Facilities Access Act (H.R. 5952, 116th Congress). Team New Jersey is hopeful he will introduce the companion legislation to the HELP Copays Act in the Senate, another bipartisan bill.

The team next went to the office of Senator Cory Booker (D-NJ). On the House side, the team met with Representatives Josh Gottheimer (D-NJ 05), Mikie Sherrill (D-NJ-11), and Bonnie Watson-Coleman (D-NJ-12), the latter already a cosponsor of H.R. 830. In their offices, the legislative aides expressed empathy and interest in supporting the cause.

For the full Capitol experience, the team was lucky enough to get passes to the House Gallery where they were able to watch democracy in action.

Shelby Smoak attended as an advocate for Virginia. He and Brenda Bordelon, fellow constituent and Chapter Director of Hemophilia Association of the Capitol Area, met with Representative Ben Cline (R-VA-06). The meeting was spirited, and Representative Cline seemed especially interested in H.R. 830 and the CDC funding, the latter of direct importance since he sits on the House Appropriations Committee which is responsible for making funding determinations.

Representatives Rob Wittman (R-VA-01) and Morgan Griffith (R-VA-09) made time for staff to hear stories from the community and were asked to support our cause. On the Senate side, the offices of both Virginia Senators Tim Kaine (D-VA) and Mark Warner (D-VA) were receptive to the financial burdens endured by the community as explained by our group. They both took pride in being Senators from the state which was the very first to pass a copay accumulator ban.

Felix Jaquez Garcia from New Mexico, teamed up with members from Puerto Rico to support them at their meeting with Representative Jenniffer González-Colón (R) of Puerto Rico. She was very receptive and immediately jumped in to work with the Puerto Rico chapter to protect access to HTCs.

In his meeting with Senator Ben Ray Luján’s (D-NM) staff, Felix was optimistic the Senator would sign on as a cosponsor to ban copay accumulators should a bill be introduced. Felix also connected with the staffer from Senator Heinrich’s (D-NM) office, who also was willing to support a copay accumulator ban.

In the office of Representative Gabriel Vasquez (D-NM-02), the meeting with his staffer was productive as well as they were in support of the NHF initiatives.

Justin Lindhorst and Dave Burgeson attended from the state of Florida. Team Florida included nine advocates determined to help lawmakers understand the unique needs of the bleeding disorders community. While all five offices visited listened attentively to the concerns, the greatest victory came when meeting with Representative Bill Posey (R-FL-08). Rep. Posey was so inspired by the story shared by his constituents, he agreed on the spot to support H.R. 830 as a cosponsor. Congratulations to advocates Heather and Samantha for so eloquently sharing their story and securing support for the HELP Copays Act.

Terry Rice and two other constituents from Maine added their numbers to a larger New England contingency and made numerous congressional visits. Their first home state visit was with Senator Susan Collins (R-ME). Senator Collins listened to the concerns regarding access to affordable lifesaving prescriptions and the effect copay accumulators are having on patients and families living with a chronic illness that must be treated with expensive name brand medications that have no generic alternatives. She was supportive in finding a solution to deal with the accumulator adjustors, which have been crippling the financial and physical health of affected individuals and asked to be kept informed with the progress of H.R. 830 should a Senate companion bill be introduced. As the Ranking Member on the Senate Appropriations Committee, Senator Collins expressed support to continue HRSA and CDC funding of HTCs.

The team also met with Senator Angus King’s (I-ME) office. Senator King’s legislative assistant shared he has type-1 diabetes and was very aware of the detrimental effects of accumulator adjustors. He felt the Senator would support legislation to address the issue and was confident he would continue to support HTC level funding.

On the House side, the team left information with Representative Jared Golden (D-ME-02) and were able to meet with the legislative health aide to Representative Chellie Pingree (D-ME-01) who cosponsored accumulator adjustor legislation in previous years and would again cosponsor H.R. 830. The aide assured Representative Pingree would support continued HTC funding.

The meetings with the House and Senate offices set in motion the narrative of the burden our bleeding disorders community bears: financially, mentally, and necessarily, physically. To all the advocates from the nearly 50 states who joined the advocacy efforts, we say thank you! And to NHF, we also say thank you for organizing this energy on the Hill and aiding the community voices to be heard.

As nuanced as everyone’s experience is of living with hemophilia, von Willebrand, or another factor deficiency – people with a bleeding disorder endure the costs of medications and the need for the protection H.R. 830 would grant; and even if not seen at an HTC, everyone benefits from the funding and support granted by our national institutions: NIH, CDC, and HRSA.

Real change has come from the efforts of NHF Washington Days Advocacy and hopefully, community members who shared their stories this year will impact further positive changes for the bleeding disorders community.


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Camp Warren Jyrch Celebrates 50 Years!

By John Thorson – Longtime Camp Volunteer


Bleeding Disorders Alliance Illinois Camp Warren Jyrch (CWJ) is celebrating a golden anniversary! Fifty years of summer camp began in 1973 when at the time, the Illinois chapter went by the name of Hemophilia Foundation of Illinois. The camp was named to honor Warren C. Jyrch (1921-1971) of Chicago, the first person with hemophilia to undergo and survive open-heart surgery to replace a valve. The surgery was extremely risky with 2400 pints of blood used during the operation.


Through the years, there have been a lot of changes, but many things have remained constant. One area that has seen changes in the past 50 years is the variety of treatment options. Back then, patients spent a significant time in hospitals recovering from bleeding episodes and orthopedic issues. They missed a lot of school and opportunities to bond with other kids. For some young patients, their primary friendships were with hospital staff.

Today’s medical advancements and treatment options allow kids with a bleeding disorder to rarely miss school. Most often, they can participate in all sorts of physical activities like rock climbing, cycling, running, and sports such as baseball, basketball and volleyball, to name a few.

Fifty years ago, communication with affected families was through a tethered phone line or a stamped letter. It wasn’t always easy to make announcements about camp or request information from families. Even getting to camp involved maps and directions rather than an address easily plugged into a GPS. Today our ability to communicate is instant and helps to offer a more positive outlook on managing a bleeding disorder.

In those times, only boys were thought to have hemophilia. Girls were not invited to camp. Siblings weren’t invited either. Today we have a better understanding of how girls are affected by bleeding disorders, especially as more than carriers, and are now included. We also better understand how a bleeding disorder diagnosis affects the whole family, so siblings are also invited to share the camp experience.

Despite the challenges of those days, it was deemed important enough to gather this group of young patients for a week every summer with the purpose of socializing, bonding, and feeling less isolated with their medical conditions. And so CWJ was started. Over the years, we have learned to overcome obstacles and have adapted to many changes. We continue to look toward the future and move forward.

Camp was founded to give boys with hemophilia an opportunity to be with others just like them—to talk, laugh, try new things, support each other, bond, and just be! At its inception, the mission was to encompass a safe and fun environment, encourage peer relationships, and increase self-confidence and independence.

Although many changes have been implemented along the way, the mission of camp remains the same—to encompass a safe and fun environment, encourage peer relationships, and increase self-confidence and independence. Plenty of education has been added. Kids learn more about managing their disorder and camp is where many first learn to self-infuse.

 The first time I volunteered at camp was in 2009. I wanted to bring energy and inspiration, and be a mentor. I also wanted to gain an understanding of what kids with a bleeding disorder deal with and why camp is magical to them. By offering a safe environment and gentle suggestions, camp helps kids think differently, allowing them to go outside their comfort zones to try new activities and learn and share with one another without judgment. 

I want to leave a legacy of having done the best I could to help kids develop and reach whatever goals they set for themselves. The good stuff is when a camp activity applies to life at home, and a camper declares, “I never thought I could, but I can, and I did!” Watching a child grow to adulthood and graduate from being a camper to a counselor is especially rewarding.

On their 50th anniversary, we thank the CWJ pioneers who paved the way with such bravery for future generations of camp goers! We celebrate every attendee, family, caregiver, medical staff, and volunteer who has been associated with the success of Camp Warren Jyrch!

With gratitude and appreciation, I am glad to have been a part of it!


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What It Means to Be Part of the BioMatrix Family


In a large study, patients who perceived their healthcare providers as “knowing them as a person” had higher rates of treatment adherence, more positive beliefs about the effectiveness of their therapy, fewer missed doctor appointments, and a higher quality of life.1

While this is a great starting point for patient care, our BioMatrix team is committed to going beyond perception. We are committed to building authentic relationships with our patients that support their overall wellbeing. It’s part of our mission and engrained in who we are. Our patients are like family. This means having compassion for our patients. It means being available to our patients. It means caring for our patients and their families beyond treatment. It also means advocating for our patients.


We have compassion for our patients and want to see them live life to the fullest. 

We believe that a strong relationship between a patient and their healthcare provider can positively affect a patient’s ability to cope and have more positive health outcomes. Pharmacists and pharmacy staff who take the time with each patient to understand needs, challenges, and preferences are better positioned to support, educate, and serve. We believe this is what sets Biomatrix apart. Our team invests in our patients on an individual level.

“I love working with the bleeding disorders community. Being a pharmacist is much more than just dispensing medication to a patient. It is an opportunity to build relationships and leverage my knowledge and skills to guide patients through their treatment goals, reduce breakthrough bleeding, and improve quality of life. It’s all about helping people achieve better health.”

– Kimberly Epps PharmD, CSP | Vice President of Infusion Pharmacy Services


“I am committed to helping patients on their journey to better health. My biggest priority is providing peace of mind while focusing on making a difference for others.”

– Charlotte Prohaska, RN, National Director of Transplant


“Healthcare is my calling. Knowing my work can positively impact a patient’s life is an incredible feeling. Coordinating services, facilitating patient support, advancing clinical trials, and working to break down barriers to care is what I believe in and is what I’m honored to do.”

– Stacy Shillan, National Director, Neurology and Immunology


From the time medication is prescribed, we’re available to our patients throughout their entire treatment journey.

From the initial prescribed treatment, our new patients will receive an introductory phone call from BioMatrix within 24 hours or less. Our Referral Specialists make sure our patients feel welcomed by providing a New Patient Welcome Packet and helping our patients with the insurance verification and approval process. The Referral Specialist then helps connect the patient with financial support resources (if needed), conducts a patient start-of-care assessment, and schedules therapy delivery with the patient. From there, a patient is connected with a dedicated Patient Support Specialist who assesses for side effects and adherence throughout treatment. Patient Support Specialists are available to patients for questions and support 24/7 and are truly dedicated to listening, encouraging, and caring for patients as individuals.


We care about our patient’s well being—beyond dispensing medication.

We provide a full spectrum of patient and caregiver support. Through educational programs, we empower our patients on topics like health insurance, accommodations in the academic setting, how to avoid caregiver burnout, coping with the stress of having a chronic condition, and so much more. Our education team is uniquely qualified to offer these programs that help navigate the ups and downs of life with a chronic condition.


We advocate for our patients.

Our job is to help our patients obtain and maintain access to prescribed therapy. We ensure our patients understand their specialty medication insurance coverage, how to get their medication in a timely manner, and what financial support options are available. From therapy initiation, payer outreach, benefit investigation, prior authorization, appeals management, and connectivity to manufacturer patient access services, we coordinate care between all healthcare providers to help our patients promptly begin and maintain access to their medication. We also make sure patients understand how to properly store medications, how to take it, and who to contact when they have questions.

In addition, many of our BioMatrix team members are committed to advocating for the patient communities we serve on a national level. Partnerships with non-profit organizations for scholarships, community events, and annual meetings are also ways that we support our patients on a personal level and engage with important topics facing those with chronic conditions.


In summary, our patients are like family to us, which means that treatment success goes beyond dispensing medication. We have compassion for our patients and want to see them live life to the fullest. We're available to our patients for the duration of their treatment, positioning resources and support to make managing complex therapies easier. We care about our patient’s overall well being. We also advocate for our patients. This is what it means to be part of the BioMatrix family.


BioMatrix Specialty Pharmacy offers exceptional service and support for patients requiring infused or injectable medications.

Our tailored approach for a broad range of therapeutic categories helps improve quality of life for patients while producing positive outcomes along the entire healthcare continuum.  

Through individualized specialty pharmacy services, timely access to care, and focused education and support, we are making a difference in the communities we serve, one patient at a time.


To learn more about the therapies we serve, click below:


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References

  1. Beach MC, Keruly J, Moore RD. Is the quality of the patient-provider relationship associated with better adherence and health outcomes for patients with HIV? J Gen Intern Med. 2006;21(6):661-665. doi:10.1111/j.1525-1497.2006.00399.x


Men’s Health Week


In the week leading up to Father’s Day, Men’s Health Week encourages boys, men, and their families to check in with their health.

In addition to encouraging overall health and well-being, Men’s Health Week encourages screening for common diseases among men that can be prevented, treated and/or cured if caught early. Here we outline some important screenings to schedule, disease prevention tips, and health concerns to discuss with your doctor.


Kidney Health

Your kidneys perform many critical functions in your body. They help remove waste and excess fluid removal, filter the blood, and help regulate blood pressure and the amount of certain nutrients in the body.1 When your kidneys start to lose function, you may be diagnosed with chronic kidney disease (CKD). CKD can be caused by diabetes and high blood pressure, among other disorders. Loss of kidney function can lead to kidney failure, which requires either dialysis or a kidney transplant to stay alive.2 1 in 3 adults are at risk for kidney disease. Though women are more likely to develop kidney disease, kidney failure is more common in men.3

By exercising regularly, controlling your weight, eating a healthy diet, staying hydrated, not smoking, and limiting alcohol, you can help keep your kidneys healthy. Early detection of kidney disease is also key. Be sure to get your annual medical exams. Discuss your kidney disease risk with your doctor in order for them to determine any necessary tests or additional screening/treatment measures.3


Neurological Disorders

Neurological disorders such as multiple sclerosis, Alzheimer's, and Parkinson are on the rise.4 While each neurological condition has its own set of characterizing symptoms, common symptoms include:

  • Sudden onset of headaches
  • Muscle weakness
  • Loss of feeling and tingling
  • Double vision
  • Lack of coordination

If you are having any of these symptoms, schedule an appointment with your doctor. While there is no cure for many neurological disorders, early diagnosis, treatment, and self care can often keep symptoms manageable and slow disease progression.


Autoimmune Disorders

It’s estimated that roughly 8% of people in the U.S. have an autoimmune disorder.5 Autoimmune disorders happen when your immune system mistakenly attacks healthy cells in your body. This causes inflammation in the body, though the symptoms can look different depending on the type of autoimmune disorder. Affecting up to 1% of the U.S. population6, Rheumatoid Arthritis (RA) is one of the most common autoimmune disorders that causes inflammation in joints such as hands, wrists, elbows, feet, ankles, and knees.

Similar to neurological disorders, there is often no cure for autoimmune disorders. However, early diagnosis, treatment, and self care may help slow disease progression while supporting a more active lifestyle. Schedule an appointment with your doctor if you’re experiencing symptoms of inflammation including joint pain, swelling in parts of the body, skin rashes, and/or fevers that come and go.


Heart Disease Prevention

The leading cause of death for men in the U.S. is heart disease.7 Symptoms include chest pain, tightness, and/or pressure; shortness of breath; pain, numbness, weakness, and/or coldness in legs and/or arms; and pain in the neck, jaw, throat, upper abdomen, and/or back. Men are more likely than women to have chest pain.8 Sometimes heart disease isn’t diagnosed until it’s too late. Diabetes, being overweight, a poor diet, not exercising, and excessive alcohol consumption all increase the risk for heart disease.7 To help prevent heart disease and its complications, get your routine medical exams. Know your blood pressure, and ask your doctor if you should be tested for diabetes. Make healthy diet choices, exercise, limit alcohol consumption, and find healthy ways to lower your stress levels.7


Cancer Screenings & Prevention

Many of the most common types of cancer diagnoses for men are treatable and curable if caught early.

Skin cancer. Schedule a ‘skin check’ with a dermatologist, and follow their recommendations for the frequency of followup visits.9

Prostate cancer. Blood tests and certain types of exams can detect prostate cancer before symptoms appear.10 According to the American Cancer Society, the discussion about screening should take place at age 50 for men at average risk, age 45 for men at high risk—including African Americans and men who have a first-degree relative diagnosed at age 65 or younger, or age 40 with two or more first-degree relatives diagnosed at age 65 or younger.11

Colorectal cancer. Colonoscopies allow doctors to see and remove polyps that can lead to cancer. The American Cancer Society recommends that regular colorectal cancer screenings begin at age 45, unless you are at a higher risk due to a personal history of colorectal cancer and polyps, a family history, IBD, and/or previous radiation.12


BioMatrix Specialty Pharmacy is proud to make a difference in the communities we serve, one patient at a time.

Our clinicians and support staff offer a tailored approach to every therapeutic category, improving quality of life for patients and producing positive outcomes along the healthcare continuum. Learn more about the exceptional service and support we provide for patients requiring infused or injectable medications.


Stay informed on the latest trends in healthcare and specialty pharmacy.

Sign up for our monthly e-newsletter, BioMatrix Abstract.

By giving us your contact information and signing up to receive this content, you'll also be receiving marketing materials by email. You can unsubscribe at any time. We value your privacy. Our mailing list is private and will never be sold or shared with a third party. Review our Privacy Policy here.


References

  1. National Kidney Foundation. How Your Kidneys Work. https://www.kidney.org/atoz/content/howkidneysw

  2. National Kidney Foundation. Chronic Kidney Disease (CKD) Symptoms and Causes. https://www.kidney.org/atoz/content/about-chronic-kidney-disease

  3. National Kidney Foundation. Fast Facts. https://www.kidney.org/news/newsroom/fsindex#:~:text=1%20in%203%20adults%20in,)%2C%203%20men's%20kidneys%20fail.

  4. Borumandnia, N., Majd, H. A., Doosti, H., & Olazadeh, K. (2022). The trend analysis of neurological disorders as major causes of death and disability according to human development, 1990-2019. Environmental science and pollution research international, 29(10), 14348–14354. https://doi.org/10.1007/s11356-021-16604-5

  5. Mayer, M. (2022). Autoimmunity on the Rise. Global Autoimmune Institute. https://www.autoimmuneinstitute.org/articles/about-autoimmune/autoimmunity-on-the-rise/#

  6. Haghighi, A. S. (2022). How Common is Rheumatoid Arthritis? Medical News Today. https://www.medicalnewstoday.com/articles/rheumatoid-arthritis-prevalence#how-common-is-ra

  7. Centers for Disease Control and Prevention (CDC). Men and Heart Disease. https://www.cdc.gov/heartdisease/men.htm

  8. Mayo Clinic. Heart Disease. https://www.mayoclinic.org/diseases-conditions/heart-disease/symptoms-causes/syc-20353118

  9. Banner health. Skin Cancer: Men Vs. Women. https://www.bannerhealth.com/healthcareblog/teach-me/skin-cancer-men-vs-women#:~:text=Compared%20to%20women%2C%20men%20are,more%20likely%20to%20develop%20it.

  10. American Cancer Society. Can Prostate Cancer Be Found Early? https://www.cancer.org/cancer/prostate-cancer/detection-diagnosis-staging/detection.html

  11. American Cancer Society. American Cancer Society Recommendations for Prostate Cancer Early Detection. https://www.cancer.org/cancer/prostate-cancer/detection-diagnosis-staging/acs-recommendations.html#:~:text=The%20discussion%20about%20screening%20should,risk%20of%20developing%20prostate%20cancer

  12. American Cancer Society. American Cancer Society Guideline for Colorectal Cancer Screening. https://www.cancer.org/cancer/colon-rectal-cancer/detection-diagnosis-staging/acs-recommendations.html


Advocating for the Women in My Life

By Anonymous


As with many young couples, my wife and I were thrilled and terrified when we first learned we were going to become parents. Although we had been married for three wonderful years, we were not sure we were ready for the responsibility that comes with bringing a new life into this world. But as with most parents, even after 16 hours of induced labor, we both could not imagine our lives without our son.

As all first-time parents believe, our son was perfect, but over the next few days, we noticed his coloring was somewhat pale. After multiple calls to the pediatrician and a visit to the hospital, our son was diagnosed with jaundice and spent several days in the hospital. Worried, but still in awe of this new life, we brought him home to begin our new life as a family.

At four months, we noticed a small bruise on his knee, but the pediatrician told us it was nothing to worry about and so we didn’t. After a few days, the bruise was not dissipating, and we noticed it looked swollen so we took him to the local children’s hospital. What followed was a terrifying sequence of tests, mistakes and follow-up visits until we were finally told our son had severe hemophilia A. Neither of us knew anything about hemophilia and we spent his early years learning and searching for answers.

When our second son was born, we knew exactly what we needed to do. He was tested at birth, and he too was diagnosed with severe hemophilia A. This time we felt slightly more confident about how to handle his diagnosis. Having two sons with hemophilia allowed us to see firsthand the similarities and differences this condition presents in every patient.

During this period my wife and I began to discuss her bleeding issues and how debilitating her menstrual cycle had been throughout her life. We launched a dialogue about her concerns with our son’s hematologist and were told her difficulties were not related to a bleeding disorder. Over the next few years, we settled into parenthood and life with a bleeding disorder and all the ups and downs that come with raising a family. As a couple, we had decided not to have more children, primarily due to the probability of having another child with a bleeding disorder.

As our children grew so did the problems with my wife’s menstrual cycle. After multiple attempts to have her tested at the HTC to no avail, my wife discussed her issues with her gynecologist. After learning about her family history of bleeding disorders, her gynecologist submitted an order for a blood test to check her factor levels. The HTC was forced to review the results of the blood tests and it was determined she had 25% factor VIII which classified her as having mild hemophilia. The HTC told her she was considered, in their opinion, a symptomatic carrier. Although this was not the ideal diagnosis, we were content her issues were finally being acknowledged even though no medication was recommended or prescribed.

Our plan to not have more children did not work out as four years after our second son was born, we were given a delightful surprise in the form of a beautiful daughter. Naturally, we were concerned about our daughter’s potential for having bleeding issues like her brothers and mother. When we brought this up to our hematologist, we were told in no uncertain terms that girls are only “carriers” and there was no need to be concerned. We asked if she could be tested regardless to learn her factor levels but we were told the test was not medically necessary and as such, not covered by our insurance. We accepted the information, albeit with some apprehension, and continued our familial journey.

After the birth of our daughter, my wife continued to have bleeding difficulties that only increased in severity. Ultimately, she was diagnosed with uterine polyps due to years of excessive bleeding that was never treated appropriately. Her gynecologist stated the only way to effectively treat her condition was with a complete hysterectomy.

It was a difficult time for my wife, not only because of the surgery but also due to the lifetime of hormone therapy that would become necessary. In addition to the frustration of this new circumstance came the knowledge that if she had been treated as a hemophiliac, like our sons, some of this would likely have been avoided. 

My wife and I immediately turned our attention firmly to the health of our daughter. We both agreed we would do anything necessary to avoid our daughter having to live through the same bleeding issues and consequences that her mother endured. My wife joined a women’s bleeding disorders support group to learn more about bleeding issues in general and to connect with other women in the community. We attended educational programs and began to prepare ourselves for the struggle we knew was coming. 

When our daughter became a woman, we knew exactly what to do. The month after her first menstrual cycle she was seen by her gynecologist, and we explained how debilitating the cycle had been along with our family history of bleeding disorders. The gynecologist immediately ordered blood tests to determine her factor levels. An HTC appointment was scheduled to review the results of the tests. At the appointment, we were told that her factor levels classified her as a symptomatic carrier. When we asked about the severity of her menstrual cycle, we were told it was relatively normal for some women to have excessive bleeding. After discussing my wife’s history with the doctor and her eventual surgery, the hematologist ordered Stimate® and Amicar® to be used as necessary.

The HTC told us we would receive a diagnosis card in the mail to verify her condition. When the card was received, it stated our daughter was diagnosed with von Willebrand disease. I called the HTC to ask about her hemophilia A status and was told the diagnosis on her card was correct. I questioned which blood test showed a deviation in her von Willebrand factor and none could be found.

I politely requested a corrected diagnosis card be sent and the clinic agreed. The following week we received a new card listing the diagnosis as mild hemophilia A and von Willebrand disease. Our daughter has done well with her treatment over the years.

Several months ago, our daughter was recommended for a minor surgical procedure to remove a cyst. Naturally, the surgeon requested a medical clearance to be completed by her hematologist before surgery. During the HTC visit, her first in a few years, the hematologist informed us that the surgery should not be an issue as she was a von Willebrand’s patient and no treatment should be necessary. Even though our daughter is a teenager she asked me to be with her during the exam and I felt the need to correct the hematologist about her diagnosis. I asked if she could show me the test results that supported the diagnosis, and she answered that no tests were available in her chart.

The hematologist turned to my daughter and made the following statement, “There is no reason to worry. Women do not have bleeding issues.” At this point, my daughter looked at me somewhat confused, as if to ask, “Are you sure I have a bleeding disorder?” I must admit I felt a wave of frustration towards this “specialist” and concern, not only for my daughter, but for all the other young women who are potentially meeting with hematologists around the country and receive this same statement – this brush-off and lack of treatment, making them feel as if everything being experienced is either made up or unimportant, and neither is true.

I spent the next few minutes discussing my experience with women living with bleeding issues and the number of women that I know personally who require prophylactic intervention due to their condition. The doctor quickly backtracked and stated she meant that women who are bleeders are rare, to which I stated, “Hemophilia is rare.” The doctor decided to confirm my daughter’s diagnosis by ordering a panel of blood tests to check her levels.

A few weeks later, my daughter and I were at the HTC to review the results of her blood tests. This time we were seen by the clinic’s medical director, who reviewed the tests and explained the results did show that our daughter was a “carrier” of hemophilia A and due to her factor VIII level of 36%, she may need some treatment before surgery. I mentioned that if her diagnosis was simply as a carrier, our insurance might give us some difficulty reimbursing for factor. The doctor agreed and stated he would make a note in her chart that a 36% factor level constituted a mild hemophilia A diagnosis. To finally hear those words come out of an HTC hematologist about my daughter was an affirmation of what we believed all along.

I felt elated that we were finally able to confirm what my wife and I had known since the first set of blood tests were performed several years prior. At the same time, my heart sank thinking about all those young girls and women who have battled bleeding issues their entire adult lives and do not have access to someone who can and will advocate for and with them. To classify a woman as a “carrier” is to put her in a box and say she is fine. Technically anyone who has hemophilia, male or female, is a carrier. Think about it - men with hemophilia carry that chromosome to every daughter he fathers. Ergo, men, too, are carriers. We need to continue to work and advocate until everyone, regardless of their gender, receives the same level and quality of care possible.


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Our First Year of Living with Hemophilia: a Reflection

By Jeremy Sobotka with Ragina Auch


Ragina and I are the parents of two adorable children – Jade, age 14 and Tristan, 9. We were introduced to the world of bleeding disorders when our son was diagnosed with severe hemophilia B. We’ve learned a lot in the past few years and would like to share the experiences of our first year.


After Tristan was born, his heel was pricked for routine newborn lab work. Throughout the day, the tiny puncture bled through the bandage and booties and onto the blanket. His nurse did a complete bandage, bed and clothing change. The next day, another nurse came in and changed the bandage, put clean clothes on, and brought in fresh blankets. On the third day another nurse arrived to change everything again, and this time I asked, “Why is he still bleeding?” I mentioned that the other nurses had changed everything each day prior because of the bleeding. Apparently, the nurses had not communicated that with each other and the doctor was unaware. When the doctor was notified, a blood draw was ordered to test his platelet count and check for other bleeding disorders. Later that afternoon he came in and gave us the shocking news that Tristan had hemophilia.

Our initial reaction to learning our son has severe hemophilia B was one of fear, grief, confusion and hopelessness. Though Ragina had heard of hemophilia, she didn’t know much about it. Never having heard of it myself, I didn’t even know how spell it! I hoped Tristan would just be given some kind of medicine, and everything would be fine. When I understood it was a lifelong medical condition, I instantly felt sick to my stomach, angry, scared and helpless.

It wasn’t until the 3rd or 4th visit to the hemophilia treatment center when the doctor suggested inserting a port so Tristan could be placed on a weekly prophylactic schedule that I began to realize the lifelong impact. There really isn’t anything that can or would prepare a parent for that kind of news. Everything sounded even worse when our pediatrician said he had never had a patient with hemophilia in his 30+ years of being a doctor.

As Tristan started learning how to get around, bruises began appearing all over. As the bruising increased with his activity level, we became more interested in having a port placed so he could start prophy treatments. However, we had to wait until after Tristan’s first birthday to proceed. He was already walking, and we knew things could get worse. 

At first Ragina and I had split opinions on the decision to have a port inserted. After all, who wants to have their child go through any surgery, especially at a year old? 

After weeks of debating, we decided it would be best for him to have a port. After going through all the difficult blood draws and injections, we have been happy with our decision. For us, it’s been a night and day difference - now that we can give him his treatments and have labs drawn without a single tear! Learning to infuse him via the port was nerve racking at first, but it became our weekly evening family ritual that we did together. Jade’s job was to keep Tristan entertained as I held him while Ragina did the infusion.

He didn’t experience many bleeds before the port was placed, so we have not learned how to access a vein. At nine-years-old, Tristan’s port is still fully functioning, but we are now exploring how best to learn to infuse our son through venous access.

Since those early days, we have accepted that Tristan will have hemophilia forever, or at least until a cure is found. We have realized the best thing we can do is learn as much as possible about his bleeding disorder so we can be better prepared to teach him as he grows up. We’ve been doing our best to treat Tristan as normally as possible. At the same time, overprotectiveness kicks in and sometimes I just want to put him in a bubble. On occasion, we have to get on our daughter because she tends to play rough with him, but he is usually the one instigating the horseplay! As he’s gotten older, he’s proven to be a typical boy who loves to climb and get into things… go figure!

With my son’s first year of life, I have learned that when it comes to bad news about my family, I tend to blow it way out of proportion. I am supposed to be the rock for them to lean on and I admit I am the least qualified for the job. I envy Ragina for being able to keep her cool and be strong enough to handle everything better than I do.

Presently, even though we are not together as a couple, we continue to work together for the benefit of Tristan’s health. We have worked well together in both routine and emergent care. Jade, even years later, still enjoys roughhousing with her younger brother! 

Tristan is doing very well these days and enjoys video games, playing with his friends and family, driving an ATV, and has just signed up for 4-H. He hasn’t had many emergencies, a few stitches, but the biggest issue he continues to experience are bleeds in his ankles. We are in the process of having his dosage adjusted and getting orthopedic inserts for his shoes to hopefully help with that. You would never know by looking at him that he has hemophilia, he is just a normal 9-year-old boy living life to the fullest. 

Hemophilia has been an experience for all of us. It has taught us a whole new level of patience. Tristan didn’t understand in that first year that anything was wrong with him. Even now, his hemophilia has been so well controlled that in his eyes, the problem he has is with the port and treatment rather than bleeding episodes. I don’t want him to know any different! Kids with hemophilia are the same as any child and shouldn’t be treated differently – they still play and fight with siblings. Just remember to be a bit more cautious and alert and know they will have a few extra bruises now and again no matter how careful they are. Take each day one at a time and have faith everything will work out fine!


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In Search of Support

By Fel Echande


My family is a mix of Costa Rican and Mexican descent, and we have lived in the USA for 24 years now. I am a commercial driver, and my wife, Laura, is a photographer. We have two sons, Fiach, 22 years-old, and Yanni, who is 17.


Our first-born son was diagnosed with severe hemophilia B at 10–months old. After consistently showing up to the pediatrician’s office with unexplained bruising, our physician suspected abuse. However, after running a battery of blood tests, it became evident that Fiach has hemophilia.

With no family history of a bleeding disorder, we knew very little about hemophilia. We had a lot to learn. We knew the diagnosis was going to be a struggle, but thanks in part to amazing support from the bleeding disorder community, our family is thriving.

Twenty-plus years ago, the internet was in its infancy. In those early days, the lack of information was challenging us. There was very little information available in Spanish.

My wife came across a book authored by Laurie Kelley, which had been translated to Spanish (no longer available in Spanish). The book proved to be a huge help for us as we struggled to find more information.

Outside of the clinical support provided by our medical team, we began to realize the importance of connecting with others in the bleeding disorders community. Becoming involved with local and national chapters was instrumental in broadening our education, comfort, and ability to deal with hemophilia.

Laura and I began meeting so many wonderful people in the community. Each friendship brought a fresh perspective and helped us see that our son could live a largely normal life. We learned so much from the individuals and families having already walked in our shoes.

Making friends with other children with hemophilia helped our son understand that he is not alone in the world. The friendships taught him to embrace life with a bleeding disorder. When things were stressful for us as parents or for Fiach as an affected child, we knew we could lean into community-based support provided by our local chapter and organizations like The Coalition for Hemophilia B.

Through our involvement we learned to be strong advocates for ourselves, for our son, and for others in the bleeding disorders community.  As the years went by, we became more knowledgeable and confident and were compelled to get involved and give back to the community that had helped us so much.

We are now very involved in volunteering. I am currently on the board of directors for the Hemophilia Association of San Diego County. My wife and I have been part of National Hemophilia Foundation’s Guias Culturales (Cultural Guides helping NHF with workshops for the Hispanic families). My wife was involved with the Hemophilia Chapter of Northern California’s The Female Factor Retreat. We are both very involved nationally with The Coalition for Hemophilia B and we also lead community support groups to help our local families.

We encourage all bleeding disorder families to get involved, get educated, and take advantage of the support provided by the organizations serving this community locally and nationally. Attend events, connect with families, and learn through our shared experiences. For those who are dealing with a new diagnosis know that it does get better. Our community is a family—don’t ever be hesitant to reach out.


Spanish Language Resources


The Coalition For Hemophilia B
Newsletters in English and Spanish

www.hemob.org/newsletter

www.hemob.org


National Hemophilia Foundation
Guias Culturales (Cultural Guides)

https://www.hemophilia.org/educational-programs/outreach/guias-culturales

HemAware en español, https://hemaware.org/es


Hemophilia Federation of America
Sangre Latina

https://www.hemophiliafed.org/join-sangre-latina/


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